Most aspects of the Virgin Voyages cruise experience is very different than the mass market lines. And that goes for how they deliver room service. Ordering is about the same. You order via their app. And you get an approximate timeframe. Then what shows up is not on a tray. Instead a crew member shows up with this.
And inside is a few other things. A sealed containers with any food your ordered. the small one is some muesli. Canisters with any beverages (in this case coffee).
And a caddy that holds the canisters.
And what was inside the red sealed container? Some lonely piece of banana bread.
And when you are done, you package it back up and set outside your room. No big trays to clutter your room. Much easier for the crew to transport as well.
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